Shipping policy
Shipping Policy
At Kewling, we're committed to making your shopping experience simple, transparent, and reliable.
Fulfillment & Shipping
Orders are fulfilled from our shipping facilities based on product availability and delivery destination.
If your order contains multiple items, they may be shipped separately and arrive at different times.
Processing Times
Orders are processed Monday through Friday.
Typical processing times are:
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1–4 business days for most in-stock products
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Up to 7 business days for select products
Orders placed on weekends or holidays will begin processing on the next business day.
Estimated Delivery Times
Most orders are delivered within 7–10 business days after shipment.
Delivery estimates are provided as a guideline and may vary due to carrier delays, weather, customs processing, high order volume, or other circumstances beyond our control.
Shipping Carriers
We partner with trusted shipping carriers including UPS, FedEx, USPS, and DHL.
Expedited Shipping
Expedited shipping may be available for select products.
If you need faster delivery, please contact us before placing your order.
Order Tracking
Once your order has shipped, tracking information will be sent by email within 24–72 hours.
Shipping Fees & Taxes
Shipping charges are calculated at checkout.
Applicable sales tax is collected where required by law.
Lost or Damaged Orders
If your package is lost in transit, please contact us.
For eligible claims:
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Domestic shipments may be considered lost after 30 days from shipment.
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International shipments may be considered lost after 45 days from shipment.
If your order arrives damaged or defective, please contact us as soon as possible with:
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Your order number
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Photos of the product
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Photos of the packaging
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A description of the issue
We'll work with you to provide a replacement, store credit, refund, or another appropriate solution.
Customer Support
If you have any questions about shipping or your order, please contact us at: